Legal

Privacy Policy

We keep things simple and honest — here's exactly how we handle your information.

Last updated: May 2026

Who We Are

Aquaflo Home Solutions

Aquaflo Home Solutions ("Aquaflo," "we," "us," or "our") is a locally owned water filtration and softening company serving homeowners in our service area. We can be reached at esigmon@aquaflosolutions.com or (336) 214-5560.

Information We Collect

What You Give Us

When you fill out our contact or quote request form, we collect the information you submit, which may include:

We only collect what you choose to give us. You are never required to provide information to browse our website.

What We Collect Automatically

Our website does not use tracking pixels, advertising cookies, or third-party analytics platforms. Standard web server logs may record your IP address and browser type when you visit our pages — this data is used solely for security and performance purposes and is never sold or shared.

How We Use Your Information

One Purpose: Helping You

We use the information you submit exclusively to:

We do not send marketing emails, add you to mailing lists, or contact you for any purpose unrelated to your original request.

Data Sharing

We Don't Sell Your Data. Period.

We do not sell, rent, trade, or share your personal information with any third party for marketing or commercial purposes.

Your form submissions are routed through Zapier, an automation platform, solely to deliver your message to our inbox. Zapier processes this data as a service provider and does not use it for any independent purpose. You can review Zapier's privacy practices at zapier.com/privacy.

We may disclose information only if required by law or to protect the safety of our team or customers.

Data Retention

We Keep It Only As Long As Needed

We retain your contact information only for as long as necessary to fulfill your request and maintain our business records. If you would like your information removed, simply email us and we will delete it promptly.

Your Rights

You're In Control

You may contact us at any time to:

To make any of these requests, email us at esigmon@aquaflosolutions.com. We'll respond within five business days.

Security

We Take Reasonable Precautions

Our website is served over HTTPS. Form submissions are transmitted securely. We do not store payment information of any kind — all transactions, if applicable, are handled directly by the customer.

Children's Privacy

Our Site Is Not Directed at Children

We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information through our site, please contact us and we will delete it immediately.

Changes to This Policy

We'll Let You Know If Anything Changes

If we make material changes to this Privacy Policy, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.


Terms of Use

Using This Website

By accessing aquaflosolutions.com, you agree to use the site for lawful purposes only. You may not use it in any way that could damage, disable, or impair the site or interfere with any other party's use of it.

All content on this website — including text, graphics, logos, and product descriptions — is the property of Aquaflo Home Solutions and may not be reproduced or used without written permission.

Disclaimer

No Warranties

The information on this website is provided in good faith for general informational purposes. Aquaflo Home Solutions makes no representations or warranties of any kind, express or implied, regarding the accuracy or completeness of any information on the site.

Water quality results, system performance, and recommendations may vary based on individual water conditions. We always recommend a professional water test before selecting a system.

Limitation of Liability

Our Responsibility Is Limited

To the fullest extent permitted by law, Aquaflo Home Solutions shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or reliance on any information contained herein.

Governing Law

Jurisdiction

These terms are governed by the laws of the state in which Aquaflo Home Solutions operates, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts of that jurisdiction.

Contact

Questions?

If you have any questions about this Privacy Policy or our Terms of Use, reach out anytime: